- Handmade pieces

Each and every piece at Fangfang.Ceramics is made by hand, and therefore, they cannot be 100% identical to each other. Careful observation may reveal slight differences in the rims and handles, but overall, they have a consistent appearance.


- Materials

ceramic parts: Stoneware & color stains are used in all the clay bodies. I also use underglaze to paint some of the pieces.Generally they are lead-free, dinnerware safe, if NOT, there will be a clear indication of that piece in product description.

jewelry parts:I will also describe the materials of jewelry accessories. Different accessories may cause allergies. Please read the product description carefully.


- Daily care

All of our ceramic tablewares are dishwasher-safe and microwave-safe. However, ceramics are sensitive to sudden temperature changes, which can cause them to crack. To prevent this, we recommend pre-warming your cup with warm water before adding boiling water, especially during the colder months.


- Shipping

Currently, we only ship within Canada&USA. All items are shipped via Canada Post and USPS from our location in Canada. After your order is processed, you will receive an email with a tracking number. Fang Ceramic is not responsible for any delays caused by shipping companies or any other uncontrollable circumstances.


-Returns & Exchanges

If your purchased item is damaged in transit, please reach out to us with photos of the damaged item.



If you have any other concerns, please feel free to contact us at fangfangceramic@gmail.com